Donation CRM for NGOs in India
A complete donor relationship management system designed for Indian NGOs. Track every donor from first contact to lifelong supporter.
Complete Donor Lifecycle Management
Lead Donor
New contacts who have shown interest but haven't donated yet. Track their journey from inquiry to first donation with follow-up reminders and personalized outreach through WhatsApp.
Active Donor
Donors who regularly contribute to your projects. Monitor their donation cycles, send timely receipts, and maintain strong relationships through consistent communication.
Recurring Donor
Your most valuable supporters who contribute monthly. Automate payment reminders, generate recurring payment links, and ensure seamless donation cycles with zero manual effort.
Lapsed Donor
Donors who have stopped contributing. Identify them early through engagement scoring, understand patterns, and launch targeted re-engagement campaigns via WhatsApp.
Major Donor
High-value contributors who deserve special attention. Track their cumulative contributions, send personalized communications, and build lasting relationships.
Why Your NGO Needs a CRM
Most NGOs in India still manage donor data in Excel spreadsheets or paper registers. This leads to missed follow-ups, duplicate records, and lost donation history. A dedicated donation CRM solves all these problems by centralizing your donor data in one secure, accessible platform.
With Parmartham's CRM, every team member can access real-time donor information, track communication history, and understand donation patterns. Engagement scores automatically highlight which donors need attention, while automated workflows handle routine tasks like reminders and receipts.
The result? More time for meaningful donor relationships, fewer administrative headaches, and significantly improved donor retention rates. NGOs using our platform report up to 40% improvement in repeat donations within the first six months.